Convey Bros provide industrial cleaning and window cleaning services to a variety of industrial, local authority and blue chip companies.
We are dedicated to providing our customers with a high quality service, giving value for money and complete satisfaction. |
In order to achieve this we are committed to a culture of continuous improvement throughout the organisation, based on stated company objectives and the implementation of a quality management system that conforms to the EN ISO 9001:2000 standard.
We are immensely proud that our quality management system is registered with BSI; our registration certificate states that we operate a quality management system that complies with the requirements of BS EN ISO 9001:2000 standard. Our annual audits are always very positive; these audits highlight our Management Review Procedures, Staff Training and Competencies as being considered best practice. |
We aim to understand the requirements of both our customers and our colleagues, and recognise the importance of:
a) Safety
b) Training
c) Housekeeping
We view Quality as an essential company framework to gain competitive advantage, as well as reinforcing and enhancing the company’s reputation and image. |
Our Quality policy is approved and is supported by all levels of management and personnel within the organisation. All personnel shall be guided by the contents of the quality management system and no deviation from the methods and procedures set down is permitted.
On request Convey Bros will provide customers with full copies of all audits undertaken by BSI to demonstrate our company’s successful implementation of a Quality Management System. |
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It is regarded that environmental matters constitute a prime responsibility of operational management. Such matters are taken into account at all times, together with quality, production, distribution, costs, safety and hygiene, training and other subjects of fundamental importance to the business and business related activity.
It is policy of the organisation to comply fully with current environmental legislation and to plan ahead by actively participating in consultations about environmental documents circulated by legislative bodies or trade associations and through our appointed consultants on such matters. |
It is the duty of the management, team leaders, supervisors and other employees to comply with this policy and to actively seek ways of making improvements, both to the working environment and to areas of wider responsibility.
It is the duty of all Convey Bros employees, when they are active on our clients premises to observe the clients environmental policy or when such policies are both evident, the Convey Bros policy must apply to our employees.
The senior management team gives full backing to this policy and will support those who carry it out. |
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